Quantum Forest logs are written by Luis A. Apiolaza in Christchurch, New Zealand.
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Eleven days ago I decided to purchase a Palm Tungsten T3 PDA. Searching for dealers offering the PDA for under the recommended retail price (A$ 799) I came across Quickbuy.com.au. Their offer was interesting, A$610 including postage, product in stock, delivery time between 1 and 5 days depending on location. They were very quick to take my credit card details—and charge the card—but a week later nothing had happened. I gave them a call and, surprise!, they did not have any PDAs in stock, so I would need to wait a further two weeks (or more) to receive my PDA. I immediately cancelled the order and requested a written confirmation (an email in fact) that the transaction was cancelled. The email did not arrive, so I needed to call again to ‘remind them’ about the email. In addition, it took five days to receive the refund in my credit card. In summary, my shopping experience was a disaster.
I then contacted discountmobiles.com.au last Thursday, ordered the PDA for A$10 less than in quickbuy.com.au, and I received it this morning (Monday). Guess which company will receive my future business; no, it is not quickbuy.com.au, because they suck.
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