Quantum Forest logs are written by Luis A. Apiolaza in Christchurch, New Zealand.

Search

Topics

Non-blog (Wiki)

Somewhere else

« previous post · next post »

Ticking boxes
Published Friday August 5, 2005 · Permalink

While some parts of my work are quite exciting, other parts are, say, uninspiring. I call the latter ‘compliance statistics’. This means that there is no much interest in the final result, nor there is a need for actually getting a specific value: the aim is ticking as many boxes as possible. Yes, we calculated the power to detect X. Yes, there is a protocol to assess Y. If one ticks enough boxes the result is a good evaluation, certification, or other types of not very useful tokens.

In just another example of serendipity, I visited Paul Graham’s site and just found him complaining about similar issues. He rants about the way work is organised and how work is evaluated:

...the reason most employees work fixed hours is that the company can’t measure their productivity.
...
If you could measure how much work people did, many companies wouldn’t need any fixed workday. You could just say: this is what you have to do. Do it whenever you like, wherever you like. If your work requires you to talk to other people in the company, then you may need to be here a certain amount. Otherwise we don’t care.

and

Per capita, large organizations accomplish very little. And yet all those people have to be on site at least eight hours a day. When so much time goes in one end and so little achievement comes out the other, something has to give. And meetings are the main mechanism for taking up the slack.
...
Meetings are like an opiate with a network effect. So is email, on a smaller scale. And in addition to the direct cost in time, there’s the cost in fragmentation—breaking people’s day up into bits too small to be useful.

I find very interesting that someone may question the time I spend working in this—particularly considering the important ramifications of this type of work—and prefers me spending my time ‘ticking boxes’. The problem comes at the time of evaluation, when time spent doing important things count very little when compared to all those little ticks people think are a measure of productivity.

I would say that, in many cases, tick-compliance is a cost without any useful return: people feel that they are measuring progress but in reality are making me take time off from producing real value and not letting me work as an amateur.

אאא

Quantum Forest Home